Wipro & SAP Team for CX Integration


Wipro Limited and SAP SE are teaming in the name of retail and fashion customer experience.

Wipro Limited and SAP SE are teaming in the name of the retail and fashion customer experience.

The two companies are co-developing a number of solutions designed to effectively manage business processes and customer experience, all of which will enable seamless integration with SAP Cloud Platform and allow customers to build differentiated extensions in the cloud.

Solutions include:  

Retail merchandise management: This solution will help rapid innovation and business transformation by addressing end-to-end processes such as procure-to-pay, order-to-cash, supply chain and core finance for retail. Omnichannel pricing and promotions, omnichannel merchandise and assortment planning, demand and supply planning, and store commerce will all be key areas of focus.

Advanced fashion manufacturing functionality within SAP S/4HANA: This solution will strengthen end-to-end manufacturing planning and execution while catering to last-minute changes that have SOP in the fashion industry.

Intelligent store solution cloud offering: This will help enhance the customer experience by increasing productivity of store associates through advanced store processes and store-processes automation.